What is the electronic government? Who is working towards electronic
government? And how can e-government improve delivery of government
services? This site is dedicated to providing answers to these and
other questions about e-government in the Netherlands.
This website has been developed for the Ministry of the Interior and Kingdom Relations
.
The site offers access to information about e-government and provides a
vast amount of information and knowledge about how aspects of
electronic government fit together. The website is managed and
maintained by Knowledge Centre (Kenniscentrum) at the Stichting ICTU, the Dutch organisation for ICT in the public sector.
Further information is available by getting in touch (Dutch page) with Knowledge Centre.
8 January 2008 - Governmental bodies respond better and faster to complex e-mail queries from citizens and companies. This is the conclusion of the yearly survey of governmental e-mail achievements, conducted by Overheid heeft Antwoord©.
The percentage of complex questions answered within ten days increased by 19.1 points, yielding a score of 77.9%. The percentage of non-response cases decreased by no less than 38.5 points, to 19.7%. It is especially municipalities and water boards that score better in these respects.
When it comes to non-complex questions, the total shows an increase in speed of response, but here credit is due to ministries, whereas municipalities, provinces and water boards show a deterioration compared to 2006.
The yearly survey of e-mail conduct is part of the Government Monitor, which is performed by e-Government programme Overheid heeft Antwoord© for the Ministry of Internal Affairs.
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